How do daily cases work?
Signed-in accounts can open one free daily case per UTC day. Each case awards 5 to 15 shards or, rarely, a free-sticker voucher. The result is stored in your account inventory.
What are shards?
Shards are account-bound reward credits earned from daily cases. Once you have 100 shards, you can merge them into one free-sticker voucher from the daily reward section.
How do I use a free-sticker voucher?
Open your account inventory to copy an active voucher code, then apply it in the cart. A voucher covers one eligible sticker after applicable bundle pricing. Shipping still applies.
Where do you ship?
Checkout currently supports the United States, Canada, the United Kingdom, and Australia. See our Shipping Policy for current rates and free-shipping thresholds.
When will I receive tracking?
Tracking is added when it is provided by the fulfillment carrier. We send shipping updates to the email address used at checkout and show eligible updates in your account.
Can I return my order?
You can request a return within 30 days of delivery for eligible physical sticker orders. Read the Returns Policy and contact support with your order number before sending anything back.
Can I change or cancel an order?
Contact support as soon as possible. Because orders can enter fulfillment quickly, changes or cancellations are not guaranteed once production begins.
How do I reach support?
Email support@gostick.club with your order number and checkout email when applicable.