Last updated: August 20, 2026
30-day return window
You may request a return within 30 days of the delivery date for eligible physical sticker orders. To begin, contact support with your order number, the email address used at checkout, and a short description of the issue.
Damaged, incorrect, or missing items
If an item arrives damaged, incorrect, or materially different from your order, contact us as soon as possible. Include clear photos of the item and packaging when available. We will review the order and arrange an appropriate replacement, refund, or other resolution.
Return condition
For change-of-mind returns, items should be unused and returned in their original condition. Do not send an item back before receiving return instructions from support; fulfillment locations can vary by order.
Refunds
Once a return is approved and received when required, eligible refunds are issued to the original payment method. Financial institutions may take additional time to post a completed refund. Original shipping charges are not refundable unless the item was damaged, incorrect, or otherwise required by applicable law.
Vouchers and rewards
Free-sticker vouchers are account-bound promotional rewards. If a voucher was used on an order that is refunded, any replacement or restoration of the voucher is reviewed case by case.
Start a return or report an issue from the Contact page. Please include your order number.